Tag Archives: Social Enterprise

Why is “Social” stuck at the periphery of the Enterprise

In a number of articles that I read recently, particularly a brilliant study by the MIT Sloan School of Management and Delloitt, I observed consistent evidence that the most ubiquitous use of Social Media in the enterprise is in customer-facing activities – Marketing, Sales and Customer Service. As my friend Mark Schaefer wrote, there is […]

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The Power of Spontaneous Associaton in the workplace

Many of us come across this challenge: take a traditional command and control, vertically integrated organization and make it nimble and fast. It may be that you manage an operation; or that you’re involved in an ERP project; or maybe you’re just part of some continuous improvement initiative. If you’ve faced that kind of challenge, […]

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