Drug Shortages have a solution but nobody will do it

Drug shortages can’t be solved by using ‘the system’; only by hacking that system. A hack, as defined by Sean … More

Social Networks in the Enterprise – why is it so hard?…

The % of companies that report success implementing social media in Operations – i.e., at the core of the Enterprise … More

Consider this image: on the left is the Apple remote. On the right is a Blu Ray player remote. Essentially, … More

You can’t look at the future from the standpoint of the present. Friends of mine asked me to attend a … More

They don’t work because people don’t work according to linear, sequential processes. They can’t. From the early 90’s on, the … More

The use of Social Media in the workplace is still not prevalent at the core of operations. It is a … More

A few months ago, I wrote an article entitled “The Post S&OP era – Managing in NOW mode” which generated … More

In a space with so many terms already I am going to dare to introduce a new one: Social Operations … More

In a number of articles that I read recently, particularly a brilliant study by the MIT Sloan School of Management … More