We need to improve the pick/pack/ship process for customer orders in the warehouse – let’s do a project. Our cycle…
Linear Business Processes don’t work!… And there’s a better way…
They don’t work because people don’t work according to linear, sequential processes. They can’t. From the early 90’s on, the…
7 strategies to deal with competitor backorders in Canadian Generics
The Generic Pharmaceutical industry is one of the most dynamic industries I’ve ever experienced – at least in Canada. In…
Social Media made practical for business
The use of Social Media in the workplace is still not prevalent at the core of operations. It is a…
Upside Down Escalation – how it’s done in Companies of Tomorrow
A few months ago, I wrote an article entitled “The Post S&OP era – Managing in NOW mode” which generated…
Social Operations – yes, you can!
In a space with so many terms already I am going to dare to introduce a new one: Social Operations…
Why is “Social” stuck at the periphery of the Enterprise
In a number of articles that I read recently, particularly a brilliant study by the MIT Sloan School of Management…
From Functional to Social – Part 2 of 2
In Part 1 of this 2-part series, I talked about the structuring of the workplace into communities called HIVE’s and…
From Functional to Social, from meetings to online conversations – Part 1 of 2
In previous articles, I described a model called HIVE (Human Interaction Virtual Environment) whereby organizations can arrange the workplace to…
Social Networking and Companies of Tomorrow – the Talking Logistics interview
I was recently interviewed by Adrian Gonzales, President of Adelante SCM, in his weekly video talk show called “Talking Logistics“.…
Cyber Supply Chain 