The % of companies that report success implementing social media in Operations – i.e., at the core of the Enterprise – was the same in 2014 as in 2011 – about 30%. Why? Facebook is probably the information technology with the fastest and broadest penetration in our society – ever! It reached 50M people in […]
They don’t work because people don’t work according to linear, sequential processes. They can’t. From the early 90’s on, the business world went business-process. The entire SAP industry is based on the idea that work has to be organized according to business processes. Companies that are considered well structured are (supposed to be) “process oriented”. […]
A few months ago, I wrote an article entitled “The Post S&OP era – Managing in NOW mode” which generated quite a bit of interest. A few comments were left on my Blog at that time, one of which stated the following: “Several elements need to be in place within an organization and culture to […]
In a space with so many terms already I am going to dare to introduce a new one: Social Operations – at least for the duration of this post. It’s a term I am going to use simply to anchor an important point upon. The current state of things If you go to Google […]
In Part 1 of this 2-part series, I talked about the structuring of the workplace into communities called HIVE’s and the development of “HIVE Habits”. As explained at the onset of that article, there are 4 basic steps or phases to go through in the development of the social workplace, as I see it. Those […]
I’m going to describe something I’d love to do but for which I don’t have the means. Then, I am going to send this post to people I know have the means. Let’s see what happens. I’ve spent the last 10 years working in Generic Pharma in Canada, with some involvement in the US and […]
In recent weeks we published a few articles (see here and here) promoting a new metaphor (the HIVE Model) that attempts to provide some clarity and structure to how organizations can arrange the workplace so that business processing leverages the power of communities working in NOW Mode. The core construct of the HIVE model is […]
In previous articles (see here and here) we wrote a number of times about the notion of organizations operating in NOW Mode, an idea that seems appealing to many. But while people working in NOW Mode – uninterrupted flows of activity, virtually no accumulation and tremendous speed – is exciting, it is not clear for most how […]
In the past year, there have been two themes I wrote and spoke about that have generated a great deal of interest: one is the concept of “NOW Mode”; and the other is the use of social tools in business. As I wrote previously, these two elements go hand in hand. Working in NOW Mode […]
A year ago, I was interviewed by Professor Peter Carr from the University of Waterloo, on the subject of social media and its impact on Supply Chains. Prof. Carr was kind enough to ask me wonderful questions and to give me the time and space to speak on some of my favorite subjects. Given the interest […]
