Archive | 2015

Social Networks in the Enterprise – why is it so hard?…

The % of companies that report success implementing social media in Operations – i.e., at the core of the Enterprise – was the same in 2014 as in 2011 – about 30%. Why? Facebook is probably the information technology with the fastest and broadest penetration in our society – ever! It reached 50M people in […]

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Complexity is natural and easy; Simplicity is not natural and is very hard

Consider this image: on the left is the Apple remote. On the right is a Blu Ray player remote. Essentially, they both fulfill the same function: to play a movie and to navigate back and forth through the movie. Sure, a Blu Ray machine and iTunes aren’t the same thing as mediums that contain movies; […]

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Companies of tomorrow: cloud-based, mobile, social, analytical and Millenial

You can’t look at the future from the standpoint of the present. Friends of mine asked me to attend a strategic planning session where they were discussing ideas to improve who they were and how they could wow their customers. This is what I told them: you are here, now, you see yourselves in this […]

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Projects AREN’T the best way to implement new practices

We need to improve the pick/pack/ship process for customer orders in the warehouse – let’s do a project. Our cycle times in manufacturing are too long; we need to shrink them – let’s do a project. Our forecast accuracy is terrible – let’s do a project. We need to reduce inventory – let’s do a […]

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